How We Protect Your Information
The Core Pillars of Win BT's Privacy Protection at a Glance
SSL Encryption
Every transaction and piece of data you share is secured with 256-bit SSL encryption — the same technology used by banks — keeping your information completely private.
No Data Selling
Win BT never sells your personal data to third parties. No information is shared with advertisers or for commercial purposes.
Your Controls
You can request to view, update, or delete your information at any time. You have full control over your data.
Secure Servers
Win BT data is stored on secure, internationally certified servers protected by firewalls, antivirus systems, and regular security audits.
Transparent Cookie Policy
Win BT only uses necessary cookies. Any cookies in use are clearly disclosed, and you may disable non-essential cookies at any time.
KYC Protection
Documents submitted for identity verification (KYC) are stored under strict security. Any unnecessary copies are securely deleted once verification is complete.
This privacy policy applies to all users of the Win BT platform (https://winbt.biz). By creating an account or using our services, you agree to this policy. We believe your privacy is a fundamental right — so this document sets everything out clearly and transparently.
01 What Information We Collect
Win BT collects two types of information — data you provide directly, and data collected automatically while you use the platform.
| Data Type | Details | Collection Time |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile banking number (Mobile Pay, Nagad, etc.) | Deposit & Withdrawal Timeframes |
| Device Information | IP address, browser type, operating system | Automatically |
| Operational Information | Login time, betting history, page visits | Automatically during use |
We only ever collect information that is strictly necessary. Collecting unnecessary or excessive data is against Win BT's policy.
02 How We Collect Information
Win BT collects your information through the following methods:
- Directly Provided: Information you provide directly through registration forms, KYC verification, support requests, or live chat.
- Automatically Collected: Device and browser information is collected via cookies and log files during website visits.
- Payment Processing: Transaction confirmation details are received from the payment gateway at the time of deposit or withdrawal.
- App Usage: Device ID and usage patterns may be collected when you use the Win BT mobile app.
Win BT will never call or email you to ask for your password, OTP, or card number. If you receive any such communication, please notify support immediately.
03 Purpose of Data Use
Win BT uses your information solely for the purposes listed below — never for anything beyond them:
- Account Management: To confirm registration, authenticate logins, and maintain account security.
- Payment Processing: To verify identity for processing deposits and withdrawals.
- Customer Support: For resolving issues, handling complaints, and any necessary communication.
- Legal Compliance: To meet anti-money laundering requirements and other legal obligations.
- Fraud Prevention: To protect your account and detect suspicious activity.
- Service Improvement: To improve platform functionality and enhance the user experience.
- Sending Notifications: To inform you about promotions, bonus offers, or important updates (with your consent).
Win BT never shares your data with advertising networks or commercial third parties.
04 Data Sharing Policy
Win BT does not share your information with third parties as a matter of policy. However, limited sharing may be necessary in the following circumstances:
- Payment Processors: Minimal data is shared with payment gateways such as Mobile Pay and Nagad solely to process transactions.
- Legal Authorities: We may be required to disclose information to relevant authorities in response to a court order or legal obligation.
- Fraud Prevention Agencies: Relevant information may be shared to assist in investigations related to money laundering or fraud.
- Technology Partners: Limited data is shared with technology service providers used to operate the platform, and they are bound by strict confidentiality agreements.
Even in the above cases, Win BT shares only the minimum information required. Your data is never a product to be sold.
05 Cookie Policy
Cookies are small text files that a website stores in your browser. Win BT uses the following cookies:
- Essential Cookies: Used for login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Functional Cookies: Used to remember language preferences, layout settings, and similar choices. These can be disabled.
- Analytics Cookies: Collects anonymous data to monitor site performance. You can opt out of this at any time.
Most browsers let you manage cookie preferences. However, disabling essential cookies may prevent certain Win BT features from working properly.
06 Data Retention Period
Win BT retains your information only for as long as necessary. Our general policy is as follows:
- For as long as your account remains active: All information required for account management is retained until the account is closed.
- Legal Obligations: Financial transaction records may be retained for up to 5 years after account closure to meet legal obligations.
- KYC Documents: Any additional copies are securely deleted after verification. Original records are retained only as required by law.
- Cookie Data: Session cookies are deleted when the browser is closed. Persistent cookies last for a maximum of 1 year.
07 Your Rights
As a Win BT member, you have the following rights regarding your personal information:
- Right to Access: You may request to see what information Win BT holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data after account closure (except where retention is required by law).
- Right to Restrict Processing: You may request that your information be used only for specific purposes.
- Right to Opt Out of Notifications: You can opt out of marketing emails or SMS at any time.
- Right to Lodge a Complaint: You may report any privacy breach directly to Win BT.
To exercise any of these rights, email us at support@winbt.biz. Win BT will endeavor to respond within 7 business days.
For any data-related requests, email support@winbt.biz with "Privacy Request" in the subject line.
08 Data Security Measures
Win BT ensures two layers of protection for your data — both technical and administrative:
- 256-bit SSL Encryption: All data transfers take place over encrypted channels.
- Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security is available when logging into your account.
- Regular Security Audits: Our systems are regularly tested by independent third-party security experts.
- Restricted Access: Only authorized Win BT staff with a genuine need are permitted to access sensitive information.
- Data Backup: Regular backups are stored in secure locations to prevent data loss.
However, no system is 100% secure. If you notice any suspicious activity, please contact us immediately at support@winbt.biz.
09 Minors' Information
Win BT is strictly for individuals aged 18 and above. We do not knowingly collect or store any information from minors.
- Age is verified at registration using your date of birth.
- If a user is subsequently found to be a minor, their account and all associated data will be deleted immediately.
- If a parent or guardian becomes aware of a minor's account, please contact us at support@winbt.biz.
Win BT is committed to protecting minors online. Please contact us if you need assistance with this.
10 Privacy Policy Updates
Win BT may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- Members will be notified via email or an on-platform notice in the event of any significant changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend checking this page periodically. For any questions about recent changes, email us at support@winbt.biz.
11 Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with Win BT:
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